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  • Are Your Lashes Cruelty Free?
    The answer is, YES. No animals are used in the making of our products it is and it will always be our top priority as a principle of our business. If you have any concerns about this please feel free to contact us via our email or contact form.
  • Where are you based and where do you ship from?
    We're based in Plymouth, South West of England, Devon, United Kingdom.
  • How long will it take to receive my Order?
    Depending on where you live, shipping usually takes: . UK: 1-3 Business Days . Europe: 3-7 Business Days . Rest of the world: 5-15 Business Days
  • What if i entered the wrong postal address?
    If you enter the wrong address information for your order, please contact us at as soon as posible. We will do our best to change it for you, but we can not guarantee anything in this case as our placed orders are processed and shipped very quickly after purchase. We are very sorry if that were to happen. Please always make sure you check your postal address is correct to aviod any inconvidience.
  • How do I track my Order?
    Upon completion, you will recieve an email confirming your order. You will also recieve a tracking number via email. If you have any questions about your order status or did not recieve the email, please contact us via our email .
  • Can I Return or Exchange my Orders?
    YES! We accept Returns and exchange, If you are not Happy with your orders you can return or exchange your orders within 7 Days of Purchasing Unused and Unworn with receipts in its original packaging. Unfortunately customers are responsible for shipping charges in case of return. For more info on where to return your orders please email us at
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